Have taken vehicles in for simple oil changes. This time I took my 2001 Ford Ranger XLT in for a howling scream from rear end. Rear diff bearings shot. It was more cost effective to replace rear diff with a refurbished diff...to include axle/brakes with age of truck, now at 25 years. Worked with Chris at front desk. Long story short, rear end was replaced as mentioned. Truck has been running smooth since repair, no noise and continues to shift normally with auto transmission. Repairs of this nature cost $$$, so it was no surprise, as it shouldn't be to anyone else. Velocity gave 90 days on labor and 1 year on parts. I wish I had the skill set to make my own repairs, but I will be selling truck now, as original owner, to someone who hopefully does. Truck is at a lowly 181K for it's age. Many thanks to the crew at Velocity to keep my old, well maintained, truck on the road. Well done Velocity!